About the Job
Are you interested in cruises and helping clients plan memorable vacations? We are seeking a detail-oriented Cruise Coordinator to help travelers compare sailings, coordinate reservations, and organize important cruise details.
The ideal candidate enjoys research, communicates professionally, and provides attentive service throughout the planning process.
About Us
We help clients research and arrange vacation experiences, including cruises. Our focus is on understanding client preferences, explaining available options, and coordinating accurate reservation details.
Responsibilities
Gather client sailing dates, budgets, and vacation preferences
Research cruise lines, itineraries, ships, and cabin categories
Explain available amenities, packages, and reservation policies
Compare suitable sailing options for client review
Coordinate cruise reservations through supplier resources
Verify passenger names, sailing dates, and booking details
Assist with dining preferences and special requests
Research transfers, pre-cruise accommodations, and excursions
Track booking deadlines and supplier confirmations
Help coordinate reservation changes
Complete ongoing cruise supplier training
Requirements
Interest in cruises and vacation planning
Strong communication and customer service skills
Excellent attention to detail and organization
Comfortable comparing itineraries and reservation options
Basic computer, email, and internet research skills
Ability to manage multiple requests and deadlines
Willingness to learn cruise booking resources
Reliable internet access
Cruise, hospitality, or customer service experience is helpful but not required
Benefits
Flexible remote work environment
Training and ongoing support
Access to cruise planning and booking resources
Opportunities to develop cruise and destination knowledge
Supportive and collaborative team environment
Continued professional development through supplier education
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