Job Description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success . Our winning team pursues excellence while learning and evolving
• Career growth . We develop industry leading talent because Ross grows when our people grow <
• Teamwork . We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The LP Operations Coordinator will serve as the central operational administrative support for Loss Prevention Field Leaders. The role will support ALPMs, Sr. ALPMS, RLPDs, and LP Field Leadership by coordinating LP program activities, preparing standardized reporting, managing communications, tracking actions and issues, supporting LP lifecycle activities, and driving process standardization. Ensure all day-to-day activities are resolved by maintaining ongoing communication, organizing all routine departmental activities and handling special projects as needed.

ESSENTIAL FUNCTIONS

• Support Field LP initiatives by performing administrative duties for LP Field Leaders.
• Collect and disseminate information quickly, clearly, and correctly; analyzing, interpreting, and reporting operational data; identifying priorities and problems requiring action.
• Coordinate all hiring and onboarding administrative tasks for field Loss Prevention roles. 
• Support LPVPs and RLPDs with ALPM/Sr. ALPM Talent Planning activities inclusive of but not limited to offer prep packet compilation and submission, monthly succession planning review and updates, NSO activities, etc. 
• Provide coordination and consistent tracking/reporting of training and development activities for LP bench and NIR in role LP Field Leaders participating in company programs like NIR Field Leader Onboarding and Training, LP MAP, FLIT PATH, etc.
• Perform administrative general office duties of a responsible and confidential nature, executing, with minimal direction, secretarial support at the highest level. Maintain a variety of complex records and files. Material is of a highly confidential nature. Processes invoices from outside vendors. Coordinate use of major conference room and maintenance of equipment.
• Act as liaison between department managers and their staff in matters involving the GVP, and or the VP office, including meetings, documentation, and activities requiring authorized action.
• Take appropriate authorized action in the absence of the GVP, and or the VP to ensure that matters requiring attention are referred to and handled in a manner to minimize the effect of the absence. Handle projects as assigned, work independently with minimal supervision.
• Coordinate travel, including ground transportation, hotel accommodations, itinerary planning, meeting coordination, and ensure office requirements and facilities at destination are arranged, if required.
• Manage GVP, and or the VP’s calendar working closely with executive level admins to ensure efficient flow of information.

COMPETENCIES

Communicates Effectively

Ensures Accountability & Execution

Organizational Agility

Manages Conflict

Collaboration

Business Acumen

Leading by Example

Plans, Aligns & Prioritizes

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• Minimum 3 years of experience in an executive secretarial or administrative support role is preferred, along with college-level coursework.
• College-level course work 
• Excellent written and oral communication skills, including advanced level of proofreading, editing and grammar skills
• Excellent telephone skills
• Advanced skills in word processing, presentation, spreadsheet and other software, Microsoft Office, i.e., MS Word, Excel, PowerPoint
• Ability to multi-task and prioritize tasks, with frequent interruptions, without direction
• Ability to use discretion in handling confidential information
• Attention to detail
• Ability to meet deadlines
• Ability to work as a key team member with a diverse group of professional staff

PHYSICAL REQUIREMENTS

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

Consistent timeliness and regular attendance

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

However, this role can perform duties effectively using a combination of in-office and remote work

SUPERVISORY RESPONSIBILITIES

N/A

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role $27.64 to $40.34. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

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